West Virginia University Apparel & Spirit Store Spirit Shop Help Center
Shipping and Handling: Domestic Choices
Standard Shipping Options
3-7 Business Days
- 48 Continental U.S. States
7-14 Business Days
- AK, HI, U.S. Territories and PO Boxes
- An Additional 11.5% sales tax will be included for orders shipping to PR
Up to 4 Weeks
- APO/FPO
Faster Delivery Options
3 Business Days
- 48 Continental U.S. States
2 Business Days
- 48 Continental U.S. States
Next Business Day
- By end of day (48 Continental U.S. States)
- By noon (48 Continental U.S. States)
- Includes Saturday Delivery (48 Continental U.S. States)
Score with our domestic shipping options! From standard shipping to faster delivery choices, we offer a range of reliable and timely shipping services for your convenience. Explore our page to find out more about our domestic shipping options and get ready for a seamless delivery experience.
We do not currently offer international shipping. Shipping prices depend on location, number of items, shipping method, and item type. No, expedited shipping only fast-tracks transit time after the order ships. It doesn't affect item availability. No, manufacturer direct items cannot be expedited. Yes, but they can't be shipped or expedited until available. Processing time varies per item and is found on the item's description page. Transit time starts after processing and shipping from our facility. Shipping methods depend on the item(s) and shipping address. All methods are trackable with the exception to gift cards. You'll find the shipping methods available to you when you checkout! Yes, if you use our return label we'll deduct $9.99 from the credit you'll receive to cover return shipping costs. We use UPS, UPS Mail Innovations, LaserShip, International Bridge, and OnTrac. Most orders ship from our facilities in Las Vegas, NV; Aberdeen, MD; Louisville, KY and Frazeysburg, OH. Some items may ship directly from the manufacturer or campus bookstore.
Do you offer international shipping options?
How are shipping prices calculated?
Does expedited shipping speed up item availability?
Can manufacturer direct items be expedited?
Can special event Items be expedited?
How is warehouse processing time determined?
What shipping methods are available?
Are there any fees associated with returns?
Which carriers do you use for shipping?
Where do orders ship from?
Weather Delays
To stay updated on weather setbacks, please regularly review the carrier sites mentioned below for their latest service alerts. For information about possible weather related shipping concerns, please review the service alerts on the following carrier sites: UPS, LaserShip, International Bridge and OnTrac. Once an order is shipped we are unable to expedite delivery. If your order is delayed by the shipping carrier we cannot make any changes to your shipping method. For the most current tracking information, please check the tracking link provided in your shipping confirmation. If you have additional questions regarding the delay of your package, please contact the carrier directly.
How can I stay informed about weather-related shipment delays?
Which carriers should I check for weather delay information?
Can delayed shipments be expedited?
Whom should I contact for further questions about delayed packages?
Partial Shipments
Partial shipments may occur for the following reasons: If your items are shipped separately, you will receive separate shipping confirmations for each package. Only one shipping fee will be charged, and the items will be delivered as they become available using the selected shipping method.
Why didn't all of my items ship together?
Please Note:
Bookstore fulfilled orders will ship out only UPS and cannot support Saturday Next Business Day Delivery.
They also cannot be shipped to the following locations:
- PO Boxes
- Military Addresses
- US Territories (eg: Puerto Rico, Guam)